Senior Manager, Operations Strategy
Airwallex
Operations
Hong Kong
Posted on Monday, March 20, 2023
Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.
Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.
As part of our Operations Strategy team, you’ll be responsible for shaping the onboarding experience for new customers and driving key strategic initiatives across the globe. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.
You are:
- Someone who enjoys ‘getting things done’ and finds ways to drive tangible outcomes
- A strategic thinker and analytical in your approach to developing strategies
- Success-oriented and hold yourself accountable for delivering key outcomes
- Someone who works collaboratively with people at all levels and across functions and cultures
- Someone with the ability to synthesize and communicate in a simple but effective manner
What you will be doing:
- Identify and drive strategic projects around onboarding, product experience and risk management
- Manage a functional and regional team to support global onboarding for Airwallex customers
- Take a data driven approach to problem solving
- Work across functions to ensure stakeholder alignment and deliver desired outcomes
- Prepare and update materials covering divisional performance and project progress, highlighting progress towards goals, key risks and dependencies
- Handle special projects and ad hoc incoming requests, including deep dives on issues identified by leadership or functional teams
What you will bring:
- 6-8 years of experience, preferably with a fast growing tech startup or top-tier strategy/management consulting or equivalent
- Strong analytical and problem solving skills essential
- Exceptional stakeholder management and influencing skills
- Self-starter that can identify and prioritize opportunities to focus on
- Excellent written and verbal communication and presentation skills
- Technology, financial services and/or experience in a high growth environment is advantageous
- Bachelor’s degree or equivalent
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Airwallex. At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. You’ll be offered a competitive salary and we also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events, encourage flexible/remote working and we give our people the freedom to be creative.
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